California Privacy Policy
Last Updated: April 21, 2025
This privacy notice supplements our Privacy Policy and applies specifically to California residents, as required by the California Consumer Privacy Act (CCPA).
Information We Collect
Contact Information
We may collect names, usernames, business names, purchase history, addresses, phone numbers, email addresses, and digital contact information that you provide to us.
Minor Information
Our Site is neither structured nor intended for users who are minors. We do not knowingly collect personal information from individuals under 18 without proper parental or guardian authorization.
Demographic Information
We may collect data about who you are, your activities, and your location to improve our service delivery.
Location Data
We may collect GPS or IP address information to help connect you with roofing contractors in your area.
Surveys and Polls
Participation in surveys is optional. Responses are aggregated for site improvement purposes.
Browser and Usage Information
We collect data about your browser type, pages visited, and interactions with the Site.
How We Use Your Information
Personal information supports the following purposes:
- Market research and analytics
- Personalized advertising
- Tracking marketing effectiveness
- Appointment scheduling and lead generation
- Connecting you with local contractors
- Legal compliance
Your CCPA Rights
Right to Know
You have the right to request that we disclose what personal information we have collected about you within the last 12 months, including the categories of information, sources, purposes, and third parties with whom it was shared. We will respond within 45 days, which may be extended to 90 days with notice.
Right to Delete
You have the right to request deletion of your personal information. We may retain information as necessary for legitimate business purposes, contract completion, fraud detection, or legal compliance.
Right to Opt-Out of Sale
You have the right to opt out of the sale of your personal information to retail affiliates and dealers. To opt out, email support@roofremake.com.
Right to Non-Discrimination
We will not deny you services, charge different prices, or provide a different level of service because you exercise your CCPA rights.
Financial Incentives
Any financial incentive programs we offer require your prior opt-in consent with clear disclosure of all material terms.
Exercising Your Rights
To make a request under the CCPA, contact us at:
support@roofremake.com
We may need to verify your identity before processing your request.
California Consumer Request Metrics
We believe California consumers should be able to see how we handle the privacy rights they exercise. The following table reports, for calendar year 2025, the number of consumer rights requests we received in each category, how many we fulfilled or denied, and how quickly we responded.
In accordance with the California Consumer Privacy Act (CCPA) and its implementing regulations (Cal. Code Regs. tit. 11, § 7102), the metrics below cover consumer requests received between January 1 and December 31, 2025.
| Request type | Requests received | Complied with (in whole or in part) | Denied | Median days to substantively respond |
|---|---|---|---|---|
| Requests to Delete | 0 | 0 | 0 | N/A |
| Requests to Correct | 0 | 0 | 0 | N/A |
| Requests to Know / Access | 0 | 0 | 0 | N/A |
| Requests to Opt-Out of Sale/Sharing | 0 | 0 | 0 | N/A |
| Requests to Limit Use of Sensitive Personal Information | 0 | 0 | 0 | N/A |
Requests may be denied in whole or in part where they cannot be verified, are not made by a California consumer or an authorized agent, fall within a statutory exception, or for other lawful reasons. Response time is measured in median days from the date a request is received to the date of our substantive response. Where we received no requests of a given type during 2025, the count is stated as 0 and no response-time figure is applicable.
These metrics are updated annually, no later than July 1, covering the prior calendar year.
Changes to This Notice
We may update this California Privacy Policy from time to time. Changes will be posted on this page with a revised date.
Effective Date: April 1, 2025. Roof Remake is an advertising marketplace operated by AdSwapper Inc.